GA Application

[zautocast]

- Main Character Name: Elohai
- Guild Name: DCN

Information about yourself:

- Age: 29
- Location: Philippines

Experience in game:

- How long you played in MN Cabal? I've been playing the game since 2016
- Average how many hours you can spend online in a day/week? I can spend about 12hrs daily/72 in total of 84hrs a week

Additional information:

- Please give us an example of how you would deal with an angry customer, who is being aggressive to other players? with this kind of situation as a GA (Game Advisor) I will patiently tell them to keep calm and explain what the situation is they are experiencing so that I can explain to them what to do and not to.
- What is the most important for a Game Advisor, in your opinion? What is their role? ATTITUDE :) being a GA (Game Advisor) you have to be kind to those players that playing the game. being a GA (Game Advisor) don't be too much "RUDE" when it comes to the newbies, GA (Game Advisor) existed because they need someone to ask when it comes to the game. that's all and thank you :) more power to the management!

[nessss]

-Main Character Name: WOSHUE - Guild Name: CATACLYSMIC FRONT



- Age: 30
- Location: PHILIPPINES

- How long you played in MN Cabal?
since 2017 up to present

- Average how many hours you can spend online in a day/week?
Weekdays i can play 3-4 hours
Weekend i can play 5-6 hours

- Please give us an example of how you would deal with an angry customer, who is being agressive to other players?
Just remind them that this is just game. And there is rule to be follow.
- What is the most important for a Game Advisor, in your opinion? What is their role?
Game Advisor is to let players know what are the rules to be follow and what are also the prohibited.

[reyborn123]

Your main character information:

- Main Character Name: SwiftArrow
- Guild Name: DCN

Information about yourself:

- Age: 28
- Location: Philippines

Experience in game:

- How long you played in MN Cabal?

Since 2015, but stopped due to work and played again in 2019

- Average how many hours you can spend online in a day/week?

Can play 8-10hrs per day (after work starts at 6pm onwards since im a goverment employee)

Additional information:

- Please give us an example of how you would deal with an angry customer, who is being agressive to other players?

With regards to players having arguments, is not to take any sides of the arqueing player(s), act as neutral and asses what is the cause of such behaviour/arguments. Try to understand both sides to come up with an idea to nulify them both for the good of both sides. One dont have to be aggressive or angry if there is no problem, so find the problem and come up with a solution. Dont take the laws on your own hand, rely it on the authorities.


- What is the most important for a Game Advisor, in your opinion? What is their role?

The most important aspect as a Game Advisor is to have full knowledge about the game. Being a GA, you should be a role model to other players, and act as it is.
Main role of a GA is to assest players new or old with their problem, especialy in-game problem. A GA should also be well-informed or knowledgable with the server rules and regulations.

[asangsinaw]

- Main Character Name: Peksman
- Guild Name: WarLordZ

- Age: 35
- Location: Philippines

- How long you played in MN Cabal?

Since 2017

- Average how many hours you can spend online in a day/week?

I can spend around 10hours a day / 70hours a week . If no work 15hours a day .

- Please give us an example of how you would deal with an angry customer, who is being aggressive to other players?

First of all I would like to say Hi ! and introduce myself.

Steps to solve the problem

1st - I will let him speak or explain what is happening and listen to him.
2nd- I will give some good opinion or advice to solve the problem.
3rd- We will discuss about it.
4th- We do our best to implement that solution till the problem is solve..
5th- LAST RESORT IF PROBLEM is NOT SOLVE he/she still doin bad things ill report to the higher admin.

- What is the most important for a Game Advisor, in your opinion? What is their role?

Make players feel free and comfortable like feel at home.

GA role respect admin, players answer queries help community to improve. Specially be active. ^_^

[Seriyye14]

Your main character information:

- Main Character Name: Seriyye
- Guild Name: Dudes ( Guild Master)

Information about yourself:

- Age: 31
- Location: Turkey

Experience in game:

- How long you played in MN Cabal?

-Since 2017

- Average how many hours you can spend online in a day/week?

-8-10 hours a day min

Additional information:

- Please give us an example of how you would deal with an angry customer, who is being agressive to other players?

-I ask the reason for this behavior of the person and warn. If he/she continues this behavior, I will let him know that he will be warned and reported.If it still continues, I will forward it to the admins.


- What is the most important for a Game Advisor, in your opinion?

-do the given task in the best way

What is their role?

-By staying active in the game as much as possible, listen to the demands and complaints of the players and share them with the administrators. Making suggestions to the admins so that the server stays alive and the players do not get bored

[rRed]

Your main character information:

- Main Character Name: rRed
- Guild Name: MARINE

Information about Myself:

- Age: 26
- Location: PH

Experience in game:

- How long you played in MN Cabal?

Since 2019 . But i start playing since the first release cabal online

- Average how many hours you can spend online in a day/week?

8 to 12 hours a day 70+hours a week

Additional information:

- Please give us an example of how you would deal with an angry customer, who is being aggressive to other players?

Remind them that there's a rules that the game not tolerating for being aggressive/racist to other players .
And also inform him/her be polite and friendly to other players and enjoy the game .
" Trash talk is part of the game but be matured what you say "

- What is the most important for a Game Advisor, in your opinion? What is their role?

Being (GA) is the responsible to help newbies/player to answer there questions in game .

[Xylia]

Your main character information:

- Main Character Name: XyliaRose
- Guild Name: MARINE

Information about yourself:

- Age: 26
- Location: Philippines

Experience in game:

- How long you played in MN Cabal?
* 9years since Feb 2014
- Average how many hours you can spend online in a day/week?
* 8-10hrs per day/ 84hrs in a week

Additional information:

- Please give us an example of how you would deal with an angry customer, who is being agressive to other players?
* Try to calm him down and then listen carefully to a problem. Sympathize and apologize for what happen then find a solution.
- What is the most important for a Game Advisor, in your opinion? What is their role?
* Being a good MODEL , LISTENER, ATTITUDE and must to know the things/info about the game.

[szalai12]

Main Character Name: Panzy
Guild name: DCN

Age: 26
Location: Hungary (so i try my best on english)

- How long you played in MN Cabal?
For me Cabal started on EU, but about MN its around 7 years already. (total years on cabal is 10+)
What is good because i learned the old Episodes and MN cabal is around old episodes too

Average how many hours you can spend online in a day/week?
For me daily is can be 3hr+ (most of time its all about my workplace. i dont work at home so its a bit different, i cant do 8hrs) weekend can be more.

- Please give us an example of how you would deal with an angry customer, who is being agressive to other players?
I don't think, the best way first, tell to someone you will get ban for this and this if you do, you have to tell but never at the first time.
If someone new ofc the ppls just visit to check the game, so we cant force it to dont do this and this..(first they check the game, if they like it they get time for learn the rulez) let the ppls enjoy the game.
Older players already know what they can or cant do. Best what you can do, ask whats the problem, or maybe if its someone ask the other person too, and explain it where the problem.

You can't only tell someone just be quiet, and stop rage. They need a bit time for calm down (best way is ask whats wrong maybe can find a way)
(Its all easier, if they know you.)

- What is the most important for a Game Advisor, in your opinion? What is their role?
For me: If someone try to ask something i always try to answer on it. (Nobody start the game with full experiance)
GA title is tell to ppls you are here to help. (and its not for scare the ppls)

[shu7up]

Main Character Name: RyomenSukuna
Guild name: Warlordz

Age: 22
Location: Philippines

- How long you played in MN Cabal?
Started playing MN Cabal on 2014

Average how many hours you can spend online in a day/week?
6-8 hours a day and 45-55 hours a week

- Please give us an example of how you would deal with an angry customer, who is being agressive to other players?
First of all try to calm the angry player and then ask him/her how and why is he/she angry. I will also ask the player that the angry player is pointing so that I can hear the point of both sides and by doing so I can evaluate the situation and will be able to give them both advice. Nevertheless, I will remind them the server rules and will remind to them to just enjoy the game.


- What is the most important for a Game Advisor, in your opinion? What is their role?
For me it is RESPECT! Yes, game knowledge is important but if you want to be acknowledged, you have to show respect to everyone. By having so, players can trust you and if ever someone ask a question whether a newbie or an old player that don't know the answer, they can recommend me to ask to.

[sAriwa]

Character information:

- Main Character Name: sAriwa
- Guild Name: TheLegends

Information about yourself:

- Age: 30ish
- Location: Philippines, somewhere down south

Experience in-game:

- How long have you played in MN Cabal? 5 months
- Average how many hours you can spend online in a day/week? 6-8 in a day or more over the weekends.

Additional information:

- Please give us an example of how you would deal with an angry customer, who is being aggressive to other players?
I will let my wife handle them! Let's see if they can get angrier than her. XD

Kidding aside, it is a normal situation to see aggressive players in games like this, a lot will get pissed over nothing or when their egos were trampled. So long as they do not break the rules, they have the freedom to do/say anything. If intervention is needed, getting to know the situation first and talking to the concerned parties is important before giving out advice. Also making sure that everything is accounted for with screenshots and proof to match accusations before I take action. If the solution is out of my control, I will do the necessary endorsement to available Game Masters to address the issue.

- What is the most important for a Game Advisor, in your opinion? What is their role?
Game Advisors are walking/playing game guides, they should be equipped with good knowledge about the game and its rules in order to provide assistance to all players, new and old. They should also be active enough to disseminate new information and remind everyone to follow rules and regulations for better gameplay.

[iloveu]

Main character name: iCrystalline
Guild Name: WarLordz

information about myself:
age: 32
location: USA

experience in game:
- play cabal NA since the game first released. Play MN cabal since it’s first released…quit doing gameplay after marriage…but still once in a while loging in to check up on friends and server. Official return to play last year. Figured I could used some funs after hours at work.

How many hours you play per day/week?
- I play average 2hours per day. Roughly around 16-20hours per week since I could spend more hours on the weekend.

Addition information:

Please give us an example of how you would deal with an angry customer, who is being agressive to other players?

- always stay calm no matter what the situations are…take the conversation to private pm instead of in shouting. Asking him for the whole story and reason of so. Then, explain the cabal rules and how so/ consequences If he’s breaking rules or in most cases asking the customers to calm down while I seek for the solution via Admin or GM if it’s donation related.

What is the most important for a Game Advisor, in your opinion? What is their role?

- the title speaks for itself, as a game advisor, you have to truly dedicate and committed in sharing everything you know and willing to learn what you are not yet know to pass it out to other players for their best interest and sufficient without hiding your knowledge such as what, where, when, how to get strong, where to farm, what items to wear, the quicker way to make alz..etc.

Happy gaming to all and best of luck to new GA

[mattuc]

- Main Character Name: SirClawsAlot(formerly (GA)SirCastsAlot if you remember)
- Guild Name: BlackSwans


- Age: 27
- Location: USA

- How long you played in MN Cabal? I've been on/off since 2016.
- Average how many hours you can spend online in a day/week? Can't say daily due to work, but roughly 10-15hrs/week total.

- Please give us an example of how you would deal with an angry customer, who is being aggressive to other players?
Realistically? There's not much a GA can do in this situation. GA don't really have any power over your everyday players. You can try warning them to simmer down but at the end of the day a GA is just another player there to provide information. The name is "Game Advisor", emphasis on the advisor, not community watch. Most you can really do is tell the person to just block the player being toxic/aggressive so they don't have to see it. Most of the time it's just people seeking attention so if you ignore them, they stop.

Now if it's someone having account issues or wondering why they're banned or whatever, you simply direct them to PM dw via discord or send an email to support.


- What is the most important for a Game Advisor, in your opinion? What is their role?
Main thing is actually having a good knowledge of the game. New players might not have played cabal before so a GA should be able to answer 99.9% of the questions they have regarding the server. With that being said, GA shouldn't have to spoon feed them the information. For example, if they ask about how much wexp you need for hr 16-17. Simply tell them if they click the blue i icon on the right side of the skill bar, it'll open a guide with that sort of information. If they're too lazy to open it and look, that's on them.


Edit: I forgot I never removed my GA forum signature lolol

[dyxxx]

Your main character information:

- Main Character Name:dyxxx
- Guild Name:DeMonEdgE, new name of (ImperiumX)

Information about yourself:

- Age:23
- Location:BG

Experience in game:

- How long you played in MN Cabal? Since the server started pretty much but been away for few years
- Average how many hours you can spend online in a day/week? 3-8 hours anyday

Additional information:

- Please give us an example of how you would deal with an angry customer, who is being agressive to other players?
- I would ask him to not be rude or use any form of aggresive language to any player or in shout as its against the server rules, then ask him more about his issue on PM and try to resolve it politely

- What is the most important for a Game Advisor, in your opinion? What is their role?
- Help and guide new players and resolving issues of existing players as well, monitor for friendly atmosphere in-game and especially more on shout as that's where most players decide to display their anger towards a player or the server
- Getting feedback from players and giving valuable suggestions to the admin
- Listen and resolve issues with players

[lEchoo]

- Main Character Name: lEcho
- Guild Name: Dudes

- Age: 28
- Location: Türkiye

- How long you played in MN Cabal?
- Since 2015.

- Average how many hours you can spend online in a day/week?
- I can spend around 7-8hours a day


-Please give us an example of how you would deal with an angry customer, who is being agressive to other players?
-The best thing to do when someone is angry is to calm them down and ask questions of why are angry so that as (GA) we can help them fix the solution
-To Be there when needed. to know how to address technical issues, and not be biased.


-What is the most important for a Game Advisor, in your opinion? What is their role?
-Being Ga for me starts from being a good listener.
My goal is to listen to people and help them in every matter. For newcomers to follow the correct steps.
-This role may also include other duties such as managing player requests, resolving player disputes, and providing feedback to game developers based on player feedback.

[haluk1985]

- Main Character Name: Azap (Haluk)
- Guild Name: BozKurt


- Age:36
- Location: Turkiye


- How long you played in MN Cabal?
I play MN Cabal since 2014

- Average how many hours you can spend online in a day/week?
In average i spend 6hour / day


- Please give us an example of how you would deal with an angry customer, who is being agressive to other players?
First I try to understand what the problem is, then I solve the problem in a way that both sides can convince

- What is the most important for a Game Advisor, in your opinion? What is their role?
The most important thing for the game advisor is to like this game really well and to love this game to new players.